Service and Support – Huseby’s Promise to You
At Huseby, client relationships are our top priority. And when it comes to service and support, we’re told it shows. Our clients choose our litigation support for a reason, and “why” is a bit more complex than any single transcript, conference room, or exhibit. At the end of the day, you can count on us—the individuals of Huseby—to provide service and support that goes above and beyond delivering the basics. That’s the Huseby way.
This week we are wrapping up our Service and Support series by focusing on our exhibit process – from before the deposition to the moment they’re stored on your Web Resource Center account. Keep reading below to learn more about our exhibit process.
Pre-Deposition Exhibit Support
Need help getting exhibits to the right place? Prior to your deposition, send your exhibits to your local scheduler via firstname.lastname@example.org and we will take care of the rest! By providing your exhibits ahead of time, the court reporter will be prepared to mark the exhibits accordingly as they are presented on the record. Should you need hard copies, we will ensure that the court reporter and witness have them in-hand prior to the deposition.
Our experienced Exhibits Team carefully looks over each exhibit page or file and properly prepares them for your electronic transcript. From ensuring proper page orientation and adding text recognition for keyword searching, to linking each exhibit to your electronic transcript, we make sure your exhibit files are polished to your specs. When your final transcript is ready, our Quality Assurance Team meticulously double-checks the exhibits to ensure precision and accuracy.
Huseby eDelivery is a seamless, secure, transcript and exhibit delivery system that allows for your transcripts and exhibits to be delivered to your email simultaneously and in your preferred formats. Your exhibits are encrypted both when stored and in-transit. Furthermore, our processes and procedures are designed to comply with HIPAA security standards, so you have the peace of mind that your confidential documents are safe and secure.
Check out our new video below to hear what some of our recent clients have to say about their experience with us!